Video reviews

tip

Video review is a trust-worthy and lively social proof for your online store!

Collecting video reviews

note

Video format: mov, avi, mp4, wmv and webm. Video size for each: up to 50 mb.

Option 1: Write a review form

Step 1:

• On your product pages, scroll down to the review widget, click Write A Review

Step 2:

• Click Add media to upload videos.

Option 2: Edit reviews to add videos

• Click the review you want to add videos > Scroll down to Media sub-section > Add file or drop file to upload > Wait for 1-2 minutes > Reload the page to check the video.

• Here is the result:

Managing video reviews

• To delete videos, click the video review you want to modify > move to the video > tick a small box at the top left corner of video > click Delete file > Save.

If you have any troubles when following the instruction, please contact us via live chat or [email protected].